Terms of Service

These terms govern access to and use of Work+ (the "Service") by an organization and its authorized administrators and employees ("you"). By creating an account or using the Service, you agree to these terms on behalf of yourself and, if applicable, the organization you represent.

1. The service

Work+ is a multi-tenant platform that lets an organization monitor employee browser activity through a Chrome extension, and gives administrators dashboards, reports, and site-policy controls for their own organization only.

2. Accounts and organizations

The person who registers an organization becomes its administrator and is responsible for the accuracy of the information provided, for the conduct of the employees they invite, and for having a lawful basis to monitor those employees under the laws that apply to them. You must keep login credentials confidential and notify us promptly of any unauthorized use of an account.

3. Acceptable use

You agree not to:

• Use the Service to monitor anyone outside of an employment or contractor relationship without their knowledge, where such disclosure is legally required;
• Attempt to access another organization's data, or circumvent tenant isolation, rate limits, or authentication;
• Reverse engineer, decompile, or resell the Chrome extension or platform except as permitted by law;
• Use the Service in a way that violates applicable employment, privacy, or data-protection law in your jurisdiction.

4. Free trial

New organizations receive a 14-day free trial with no credit card required. At the end of the trial, continued access to paid features requires an active subscription. We do not automatically charge a payment method you have not provided.

5. Subscriptions and billing

Paid plans are billed on the plan and employee limit your organization selects. Payments are processed by our payment provider; we do not store full card details on our own servers. Subscriptions renew automatically for successive billing periods unless cancelled before the renewal date.

6. Refunds

Refund requests made within 3 days of a charge are eligible for review. Eligibility is determined at the time of the request; requests made after this window are not automatically approved but may be considered case by case. Approved refunds are recorded against the originating charge.

7. Cancellation

An organization administrator can cancel a subscription at any time. Cancellation takes effect at the end of the current billing period; we do not provide partial-period refunds outside of the refund policy above.

8. Your data

Your organization retains ownership of the activity data it collects through the Service. You can request an export or deletion of your organization's data at any time, subject to any records we are required to retain by law. See our Privacy Policy for details on what is collected and how it's used.

9. Service availability

We work to keep the Service reliable, including offline-safe queuing in the extension and idempotent data ingestion on the server, but we do not guarantee uninterrupted or error-free operation. Planned maintenance or unexpected outages may occur.

10. Limitation of liability

The Service is provided on an "as is" and "as available" basis without warranties of any kind, express or implied. To the maximum extent permitted by law, Work+ is not liable for indirect, incidental, or consequential damages arising from use of the Service, including decisions made based on productivity reports it generates.

11. Termination

We may suspend or terminate access to the Service for an organization that materially breaches these terms, including unauthorized attempts to access another tenant's data or unlawful use of employee monitoring features.

12. Changes to these terms

We may update these terms from time to time. If we make material changes, we'll update the date at the top of this page and, where appropriate, notify organization administrators directly.

13. Contact us

Questions about these terms can be sent to [email protected].

This page is a general template and is not a substitute for legal advice specific to your organization or jurisdiction.